Usage free hybrid platforms with custom development of available technologies and media including; video, augmented reality, virtual simulations, artificial intelligence chatbots, gamification, action stops, animations and ecommerce.
AI chatbots are at the forefront of advanced custom service software design and development, and can be used to enhance online medical learning to drive better results. An AI chatbot can be personalized for the unique needs of each learner, with highly accurate responses and real time adjustments to their specific needs. Chatbot design has already evolved from the rather clumsy and forced initial versions. The first chatbots made users choose between a narrow range of options and interactions, but the advent of artificial intelligence in chatbot development has expanded the capacity of chatbot functionality. The ability to create more realistic interactions and to respond to human language in a conversational format allows virtual tutors with artificial intelligence (AI) to flow like a normal communication. The natural quality of interactions provided by AI chatbots open up great opportunities for online medical learning, with a personalized approach and conversational design that can enhance many types of distance medical eLearning platforms.
Online medical learning and online corporate training are emerging as some of the most promising industries for AI development. As an example, AI virtual tutors can be used for the onboarding process, describing policies and procedures, and corporate training processes, including industry-specific equipment training. An AI chatbot customized for new employees can be used to address user questions and adjust to their unique background and experience level. AI chatbots can provide more detailed explanations and instructions regarding company policies and procedures, and make sure all new employees receive the same information about the company’s policies on sexual harassment, diversity and inclusion, dress code, cleanliness, PTO, and more. AI chatbots that are programmed with the latest advancements in conversational design provide continual, automated, and personalized guidance for each user in real time, with the ability to adjust to each unique user and their different knowledge, skill gaps, and unique backgrounds.
Employed to its fullest potential, the use of AI chatbots can provide 24/7/365 access to remote corporate training for new equipment, manufacturing processes, security procedures, FAQ, emergency response systems, and more. DDA helps companies and institutions integrate AI chatbots into their virtual learning platform successfully, with the capability to deliver reliable results, cut training costs, and reduce company liability.
Elearning in the medical industry is developing rapidly, and can be used to help medical professionals keep their medical knowledge up to date. AI chatbots, or virtual tutors with artificial intelligence, can be used in online medical learning platforms and provide ways to develop a dynamic and responsive persona and an immersive environment for clinicians to learn new skills. CME and other medical eLearning platforms can use these more advanced virtual tutors with artificial intelligence to enhance the learning experience. Medical organizations and educational institutions can develop a customized online learning chatbot for the curriculum with the ability to adjust to the needs of each user. In the process of taking the eLearning course, clinicians can ask the AI chatbot questions, request additional information on topics of particular interest, and obtain more detailed feedback on their performance. The chatbot will direct users to useful information and send them back to particular parts of the course for further review.
The opportunity to employ AI virtual tutors using real time automated interactions will help make CME and other online medical learning platforms more engaging, personal, and effective. AI chatbots for online medical learning allow users to participate in ways that enhance their strengths, improve their skill set, and drive better retention.
The Airoi AI chatbot is DDA’s flagship demonstration of the capabilities of AI chatbots, and represents an exciting development in the advancement of AI in chatbot design. Intended for use in eLearning platforms, websites, and other applications, the Airoi chatbot can field questions about artificial intelligence chatbots, the history, design and development time and costs, optional enhancements, and more. Accessed within a smaller window of a website the Airoi chatbot uses natural language to interact with users and helps users learn more about the way AI and chatbots work and how they can be used to enhance understanding in different contexts. Useful in many types of applications, from customer service, to eCommerce, corporate training, and more, Airoi demonstrates why AI chatbots are ready to create a new era of customer service.
The Parker AI chatbot is another example of DDA’s AI chatbot development capabilities. Nexus Parking Systems is a company with parking garages and lots located all throughout New Jersey. They asked DDA to create the Parker chatbot field questions about multiple parking locations, their pricing, their parking policies, security, directions, availability of handicap-accessible spacing and electric vehicle charging, distance from train platforms, and more. DDA employed AI to create the Parker AI chatbot and to set itself apart from other chatbots. Because the Parker AI chatbot can field the same basic questions and respond in different ways for all the different locations, the conversation can be tracked to a particular location and reliably respond with context-specific responses. Additional prompts on basic topics direct the conversation to a successful result.The Parker AI features a custom-designed avatar to represent Nexus Parking Systems’ commitment to high quality customer service. DDA designed the avatar to reinforce the Nexus company brand, and customers can be linked to live agent support through the chatbot upon request. Robust administrative reporting features are included on the back end for tracking extensive usage metrics and gaining further insight into customer thinking.The Parker chatbot shows how effective AI chatbots can be for guiding and focusing conversations regarding complex topics. and proves that AI chatbots can be widely used to offer high quality, low cost customer service. Developed from an adaptable platform that reduces labor costs, the Parker chatbot design provides 24/7/365 access, and is available for others interested in taking advantage of its powerful capabilities.
DDA’s depth of experience in interactive multimedia design and development places them among the top online medical learning companies in the US. With the ability to develop custom AI chatbots for use in both corporate and medical eLearning platforms, DDA offers advanced capabilities for a wide variety of clients and industries. From video, 2D and 3D animation, database development, games, and virtual simulations, to custom eCommerce websites, eLearning solutions, mobile and online applications, and more, DDA completes all aspects of the project in house, with no 3rd party outsourcing.
